Once your order is shipped we will send you email of tracking number and the expected delivery date as well as the link to track your order within 48 hours and within 7 days order will be at your door.
Additionally, you can track the status of your order from your “order history” section on your account page on the website.
We can only change orders that have not been processed for shipping yet.
Once your order is under the status “preparing for shipping”, “shipping” or “delivered”, then we cannot accept any edits to your order.
To make changes to your order, please reach out to support through the helpdesk.
We currently only ship in the United-States.
Once you’ve placed your order, it usually takes 24 to 48 hours to process it for delivery.
You can purchase on our website using a debit or credit card.
We additionnaly offer support for Paypal and stripe etc.
You can chose these payment methods at checkout.
We currently only support the USD currency for charging our customers in their local currency
Once you have placed your order, we will send you a confirmation email to track the status of your order.
Once your order is shipped, we will send you another email to confirm you the expected delivery date as well as the link to track your order (when the delivery method allows it).
Additionally, you can track the status of your order from your “order history” section on your account page on the website.
If you’re not home, a new delivery will be performed the next day or the delivery partner will reach out to schedule a new delivery date depending on the country and delivery method you choose.
You may also have to go to your local post office to collect your package in case it cannot be delivered to you.
We do accept exchanges and they follow the same conditions as returns
In order to ask for an exchange, please mention that you would like your item to be exchanged with another item when preparing your return with our support.
Returns within the US most probably are free. You can refer to the delivery paper within your package to perform organize your return.
Feel free to contact our support agents through our helpdesk for more details. help@ltpenterprisesllc.com
Customer can return the order within 30 days after receiving . You can contact us within given period for return label .
Once your return completed successfully We will issue you a full refund